Privacy Policy
Catherine Martin ABN 75 302 722 153 (“we,” “us,” or “our”) is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website and use our services.
We may update this Privacy Policy from time to time. We will post any changes on this page. We encourage you to review this Privacy Policy periodically for changes.
Information We Collect
We collect several types of information when you use our website and services:
- Information you provide: This includes information you enter when you create an account, place an order, subscribe to our newsletter, or contact us. This may include your name, email address, shipping address, billing address, phone number, and payment information.
- Information collected automatically: When you visit our website, we automatically collect certain information about your device and browsing activity. This may include your IP address, device type, operating system, browser type, referring URLs, pages visited on our website, and search terms.
- Cookies and other tracking technologies: We use cookies and other tracking technologies to collect information about your activity on the Site. This information helps us improve your browsing experience and personalize your interaction with our website. For more information on how we use cookies, please see our Cookie Policy.
How We Use Your Information
We may also collect, hold and use your personal information for:
- managing your online shopping accounts: to fulfil your online orders and maintain your accounts on our website.
- communication: to send you offers, other communications and direct marketing that may be of interest to you. This may include email, SMS, push and notifications.
- personalization and advertising on our website: to identify your preferences, to recommend and advertise features, products and services and to personalize your experiences.
- improvement of our services, technologies and customer experience: to test, review and improve the usability, functionality and effectiveness of our systems, products and services, for example by training machine learning models or reviewing call recordings for quality and training purposes.
- corporate services: to allow us to provide services, including recruitment, and fraud monitoring.
- analysis and reporting: to understand the preferences and shopping patterns of our customers and to produce other insights about our trading performance and that of our suppliers.
- purposes permitted or required by law.
Sharing Your Information
We may share your information with third-party service providers who help us operate our website and provide services to you. These providers are obligated to use your information only for the purposes we have disclosed to them.
We may also disclose your information if required by law or to protect our rights or the rights of others. However, we will not share your information with third-party marketing companies without your consent.
Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
We will take reasonable steps to destroy your personal information or ensure it is de‑identified if it no longer needs the information for any purpose outlined in this Privacy Policy.
Your Choices
You have choices regarding your information:
- You can opt-out of receiving marketing emails from us by clicking the unsubscribe link in any marketing email you receive.
- You can manage your cookie preferences by adjusting your browser settings.
- You can access and update your account information at any time.
Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
We will respond to you in a reasonable period of time (usually within 30 days).
This Privacy Policy is governed by the laws of New South Wales, Australia.