Terms of Service

Welcome to Catherine Martin. Throughout the site, the terms “we”, “us” and “our” refer to Catherine Martin. These Terms of Service or simply “terms” govern your access to and use of our website and services.

These Terms of Service apply to all users of the site. By accessing or using our website or services, you agree to be bound by these terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services from the site. Please write to us if you have any questions regarding our Terms of Service using our Contact  page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service at any time without prior notice. We recommend that you check our website periodically to stay informed and comply with our latest version of Terms of Service. 

 

Online Store Terms

1.      User Accounts 

  • You are not required to registered for an account when browsing/visiting or purchasing from Catherine Martin. However, you may be required to create an account to access certain features of the website or and it’s services – such as keeping record of your favorite items or your purchased orders through your customer account with Catherine Martin.
  • Please keep your login details (username and password) confidential to avoid unauthorized access to your account.

 

2.      Orders and Payment

  • Payment is due at the time you place your order. Purchasing products from Catherine Martin is done online only. 
  • Product prices and shipping rates are displayed and calculated in Australian Dollars (AUD), using the dollar sign ($).
  • Our Product page here can be found
  • We accept different payments methods at Catherine Martin. For more information of how to pay for your order – please visit our Payment Method page for more details.
  • Please note sale products are subject to price change when the sale period ends.
  • We reserve the right to reject or cancel any order for any reason – such as, product unavailability that we will not be able to fulfill your order. We would refund a cancelled order due to product unavailability.
  • Sizes and measurements for products selling on Catherine Martin are approximate only. Different brands may vary in sizes and measurement standards – please refer to individual brand for better measurements and sizing guidance.
  • Product colors: We strive to accurately display our products online. However, due to variations in screen settings and resolutions, the colors you see on your device may differ slightly from the actual product. Please note that the colors shown on our website are for reference only.
  • Care Instructions: The care recommendations provided on the product page are general guidelines. For specific care instructions tailored to your purchased item, please refer to the manufacturer's care label or booklet that accompanies the product.

Gift Cards:

  • We offer various gift card prizes for your convenience ($25, $50, $100, $150 and $200). Gift Cards page can be found here: Gift Cards
  • Purchased gift cards are easily to claim at the point of purchase.
  • Catherine Martin gift cards are valid up to 36 months from the date of purchase. Purchased gift card is not eligible for refund.
  • All purchased gift cards can be used to purchase products from Catherine Martin only – they cannot be reclaimed for refund, cash or other alternatives.

Store Credit:

  • Store credit is exclusively redeemable for the purchase of products and gift cards from our store. It cannot be converted into cash or any other form of payment. Unlike many other retailers, our store credit has no expiration date, granting you the flexibility to utilize it for future purchases at your convenience.

3.      Shipping and Returns

  • We will ship your order to the delivery address you provide during checkout. Please make sure you provide us with correct delivery address to avoid possible delays or missing orders.
  • Please make sure to update your customer account with any changes (e.g., name, delivery address, contact email and phone number) regarding your contact information and delivery address.
  • Catherine Martin offers 14-day exchange and return policy for items that met our exchange and return policies. Please check our Exchange & Return Policy page for more information.
  • We offer Free Standard Shipping within Australia. No International Shipping.  Please check our Shipping Policy page for more details.

 

4.      User Content

  • You are welcome to submit your feedbacks (such as reviews, comments, or photos) regarding our products and services that we provide at Catherine Martin website. 
  • User content’s contributions are often provided as reviews/feedbacks option box along with our product pages and blogs.
  • When submitting user content to Catherine Martin you retain all ownership rights in your User Content. However, by submitting User Content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and translate your User Content in connection with the Website and Services.

 

5.      Cookie Policy 

  • To optimize your shopping experience with Catherine Martin, our website utilizes cookies to track your browsing’s histories and activities. Such information may be stored by our website for use by third parties. 
  • You can set your own preferences with cookie tracking. You can choose to adjust, or stop being tracked from cookies on your own internet browser settings.
  • For more information on cookie tracking on our website, please visit our website’s Cookie Policy

 

General Terms

1.      Intellectual Property

  • The content of the Website and Services, including the design, text, graphics, logos, and images, is the property of Catherine Martin or its licensors and is protected by copyright and other intellectual property laws. You may not use any of the content on the Website or Services for commercial purposes without our written permission.

 

2.    Third-Party Links

  • The Website and Services may contain links to third-party websites or services that are not owned or controlled by Catherine Martin. We are not responsible for the content or practices of any third-party websites or services.

 

3.      Disclaimer

  • The Website and Services are provided "as is" and without warranties of any kind, express or implied. We disclaim all warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • We do not warrant that the Website or Services will be uninterrupted, secure, or error-free.
  • Please visit our Disclaimer page for more information.

  

4.      Limitation of Liability

  • To the maximum extent permitted by law, we will not be liable for any damages arising out of or related to your use of the Website or Services. This includes, but is not limited to, direct, indirect, incidental, consequential, and punitive damages.

 

5.     Termination

  • Please ensure you must use Catherine Martin website solely for lawful purposes. 
  • We reserve the right to restrict or terminate your access to our website at any time with or without any notice in suspicion of unlawful activities for which we bear no responsibility for any offences or claims against you. 

6.    Governing Law

  • These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia. 
  • We do not make any representations that these terms of service complies with overseas laws when the website is accessed internationally.

 

Contact Us

If you have any questions about these Terms, please contact us at

support@catherinemartins.com

We will respond to you in a reasonable period of time (usually within 30 days).